PressOne
Better than your SIM number, built for your business
A PressOne business phone number comes with superior features to help you unlock your business's full potential, compared to a regular SIM number.
Manager's Dashboard
Designed to give business owners visibility into customer calls. Monitor conversations, and track your team's call activities in real-time.
Activity Page
Monitor all call activities in your business - incoming and outgoing calls, calls recordings, and the availability of team members.
Contact Page
Access contacts, add new contacts, and download the list as a CSV file. Add to calls to call queue.
Personalize Page
Customize how your team receives incoming calls, set your out-of-office greeting, create and manage customer tags - organize customers based on their interests.
Reports don't have to be boring.
Summary page: A summary of calls, added contacts, call duration, and customer labels.
Team reports: An overview of your team's performance; filter by name for details.
Leaderboard: Top performers based on daily, weekly, or monthly call counts. It's a great way to recognize and reward top-performing team members.
Team Dashboard
Designed to make communications seamless between the team and customers.
A glimpse of what your team will see on their dashboard.
Call Scripts: Dialogues and instructions to guide you through customer conversation.
Call Recording: Records all phone conversations with customers.
Call Tags: Categorize customers with a simple drag-and-drop.
Call History: An insight to every conversation had with a customer.
Contact Page
Easily filter through contacts for better interactions - new, onboarded, or potential clients.
Call Record Insight
List of recordings with customer names, numbers, call duration, and timestamps.
Activity Report
Explore all agent actions
Performance Report
Quickly view engaged contacts and sentiment summary: positive, negative, or neutral.
It is not just a number; it is a PressOne business phone number. Make a smart decision today and get PressOne today!