PressOne Product Screenshots
PressOne
Better than your SIM number, built for your business
A PressOne business phone number comes with superior features to help you unlock your business's full potential, compared to a regular SIM number.
Manager's Dashboard
Designed to give business owners visibility into customer calls. Monitor conversations, and track your team's call activities in real-time.
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Activity Page
Monitor all call activities in your business - incoming and outgoing calls, calls recordings, and the availability of team members.
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Contact Page
Access contacts, add new contacts, and download the list as a CSV file. Add to calls to call queue.
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Personalize Page
Customize how your team receives incoming calls, set your out-of-office greeting, create and manage customer tags - organize customers based on their interests.
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Reports don't have to be boring.
Summary page: A summary of calls, added contacts, call duration, and customer labels.
Team reports: An overview of your team's performance; filter by name for details.
Leaderboard: Top performers based on daily, weekly, or monthly call counts. It's a great way to recognize and reward top-performing team members.
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Team Dashboard
Designed to make communications seamless between the team and customers.
A glimpse of what your team will see on their dashboard.
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- Call Scripts: Dialogues and instructions to guide you through customer conversation.
- Call Recording: Records all phone conversations with customers.
- Call Tags: Categorize customers with a simple drag-and-drop.
- Call History: An insight to every conversation had with a customer.
Contact Page
Easily filter through contacts for better interactions - new, onboarded, or potential clients.
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Call Record Insight
List of recordings with customer names, numbers, call duration, and timestamps.
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Activity Report
Explore all agent actions
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Performance Report
Quickly view engaged contacts and sentiment summary: positive, negative, or neutral.
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It is not just a number; it is a PressOne business phone number. Make a smart decision today and get PressOne today!