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PressOne Africa - User guide
Account Management
Managing your account and verifying your identity.
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How to verify your identity and complete your KYC (NIN Verification)
https://slite.com/api/public/notes/R_GWqIGv67jgBl/redirect
How to Verify your ID with NIN
https://slite.com/api/public/notes/JpA5jGHJmfjCa5/redirect
Verify your Email
Team Collaboration
Inviting team members and ensuring availability.
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How to invite team members
https://slite.com/api/public/notes/6c9uOqvYkPTHa_/redirect
Invite Team members
https://slite.com/api/public/notes/DtTVyUJJMd74Xk/redirect
How to stay available 24/7
Call Management
Managing call records and flow.
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How to filter call records
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List of inbound/outbound call related issues and self service solutions.
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Set up Incoming Call Flow
System Status
Checking network status and understanding system requirements.
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How to check your network status
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Why you need airtime and internet on PressOne
User Guide
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General User guide
On-Hold Music and Greetings
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How to set on-hold music for your customers
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How to personalize your greetings
Contact Management
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Add a Contact